LabKey offers a full range of professional services to ensure successful deployment of your new solution.
Researchers today need software solutions that are both cost-effective and tailored to their unique requirements. LabKey professional services can deliver the solutions you need on time and within budget by leveraging the open source LabKey Server platforrm. We work hand-in-hand with you to plan, build, integrate and deploy these systems. Once deployed, our support plans will keep your solutions up-to-date and running smoothly.
The LabKey Professional Services Team, led by our in-house experts, is available to assist you and your research institution with the following:
To find out more about what LabKey Professional Services can offer you, fill out the contact form, and a member of our team will get back to you promptly.
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Installation and Upgrade
Our software experts work with your business, scientific, and IT staff to lay groundwork for seamless deployment.
Providing regular software upgrades to our clients is an important part of LabKey's commitment to exceptional service. Our clients like to stay current with LabKey Server releases so that they can use the new features that go into every release. With upgrade assistance, LabKey handles the planning and execution of all updates available from LabKey. Your upgrades take place seamlessly. Upgrade assistance also provides monthly optimization of your database to ensure maximum performance.
Contact us about installing or upgrading LabKey Server. |
Training Programs
LabKey provides comprehensive training services, ranging from introductory programs for new users to advanced training for programmers who seek to build their own custom applications using the LabKey Server platform. Training options include:
- Introduction to LabKey Server (3-days)
- Reporting and Tools (2-days)
- New Release Functionality: Advanced Topics (2-days)
- Developer Training: Writing Your Own LabKey Applications (3 days)
The "Introduction to LabKey Server" and "Reporting and Tools" sessions are strongly recommended for all new LabKey clients.
Contact us about running a training program for your team. |
Custom Development & Consulting Services
LabKey's professional services team can help you with custom solutions based on our open source LabKey Server.
Our engagements span a wide range of sizes, clients, and skills:
- Large-scale projects that involve significant additions to LabKey Server. A project of this magnitude might involve adding a new instrument data type and associated workflows.
- Small-to-medium sized projects, such as customizing a workflow based on an existing data type and the needs of a particular lab.
- Custom features can be open source or closed source. You can choose to retain proprietary rights to features LabKey develops for you.
Contact us about a custom development or consulting project. |
Support and Maintenance
When an open source application becomes critical to researchers getting their jobs done, many organizations want the assurance of a partner who can find and fix the tough problems quickly. LabKey support plans give you this option.
With a LabKey support plan, you will receive the following:
- Access to tested and certified binaries.
- Multiple modes of communication including, phone, email and community forum.
- Commitment to problem resolution.
- Pro-active support.
Our support plans are scaled by number of users and number of servers, so if only a small part of your team is currently using a LabKey application, your support subscription will be proportionally lower.
Contact us about support and maintenance packages. |
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